What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.

Just returned from an All-inclusive Adults Only trip to Fuerteventura booked by Tom at Hidden Hills Travel. Smooth and stress free from start to finish with lots of extras and an upgraded gorgeous room. A lovely relaxing break.

Jane Jaggon (26th Oct 2024)

As always Tom and the team were fantastic from start to finish, not our first or last holiday through Hidden Hills! 

Lee Harper (05th Sep 2024)

We have used Tom at "Hidden Hills Travel" a few times now, and cannot recommend them enough. From Cyprus, to Rhodes, to Ibiza etc...

Very easy to deal with, patient with our search criteria (which is admittedly very fussy at times!) and always given many options to look over, quick and easy communication throughout, and the whole booking process is a breeze! The detail makes a difference to us, from checking us in for our flights for us, to the extra touches made when at resort celebrating birthdays and anniversaries. Would highly recommend Tom and his team; great service from start to finish.

James Hunt (02nd Sep 2024)

Toms@ Hidden Hills Travels, made our holiday booking simple from start to finish!! We literally gave Tom the destination we wanted and he did the rest, even down to completing our API information and check-in and most importantly getting us the best possible price in the market place. Nothing was too much trouble, with pretty much immediate replies to any queries we raised. This was highlighted when we suddenly realised we had made an error with our dates and had some clashing of flights. Tom helped with looking at different flights from different destinations and advised what best to do. What could have been an incredibly stressful situation, couldn’t have been simpler. Icing on the cake - we had the best time. Thank you Hidden Hills Travel

Louise Easter (13th Aug 2024)

Excellent service from Tom at Hidden Hills. Booking process was seamless even with us changing flight times around. Hotels were perfect and exactly what we wanted in our chosen locations. Price was also excellent, would thoroughly recommend using again A***

ANTHONY COE (10th Aug 2024)

Tom at Hidden Hills Travel offered me and my family an excellent and very personal service from the day I contacted him to the week of our holiday he then emailed us and wished us a great trip and took the time to attach our itinerary and boarding passes just in cases we hadn't saved them ourselves. Tom also offered us some great alternative options and as a result we had a fab holiday and we will be rebooking the same resort for 2025. This wasn't a take the money and run service, quite the opposite so I would highly recommend.

Steve Gull (08th Aug 2024)

Another great trip through hidden hills, 12 of us total this year and was smooth sailing as always.

Thank you Tom and the team! Hopefully be back booking something else soon.

Lee Harper (08th Aug 2024)

From initial booking through to after our return, Hidden Hills Travel provides a full comprehensive service which is Customer focused. The little details like advance passenger information completion and check-ins that makes the end-to-end experience seamless.

Used this hotel and resort for many years, usually through the likes of TUI and Jet2 but on the advice of Hidden Hills Travel we now travel with EasyJet Holidays, cost efficient and Airport Transfers personal rather than coach which makes such a difference.

It is the personal service that makes the difference and Hidden Hills Travel definitely provides a first class personal touch !

Peter Coyne (07th Aug 2024)

We recently booked our first family holiday to Tenerife with Hidden Hills Travel and I have nothing but good words to say about this company. From the booking of the holiday to the organisation of baby essentials for our room, everything was faultless and Tom made sure we had the answers to all of our questions. He helped us organise special assistance for travel to and fro which really helped, he ensured our check in and advanced passenger information was completed which made the whole process even smoother. I cannot thank the company enough for providing a wonderful experience and making it such as an easy process. We are already in the process of booking our next break away with them again.

Menzies Norwich (27th Jul 2024)

Hidden Hills Travel have once again given our family an amazing holiday. Nothing is too much trouble for Tom, he goes out of his way to make sure you and your family have the best experience possible. From the moment we arrived at the airport, to getting the keys to our room at the resort and being given a beautiful upgrade, everything was smooth and easy. I will definitely be using Hidden Hills Travel again!

Robert Farley (11th Jun 2024)

Tom and Hidden Hills Travel are above all super knowledgeable and helpful in designing and packaging the right holiday for you. 

I have used Tom several times now in booking different types of holidays. Each time he listens to the brief, asks relevant and pertinent questions and then comes back with multiple options to choose from. Each one matching the spec given

Throughly recommend him and his services as it just takes the statin out of looking and booking yourself. In short top quality service and easy!

Paul Winchester (24th Mar 2024)

HIDDEN HILLS TRAVEL is our first point of contact for travel needs and advice.

Whether a flight, overseas package or reliving a Maldives honeymoon some ten years on, then HIDDEN HILLS TRAVEL has done it all for us over the years.

Reassuring that Tom Hill provides a service from initial enquiry until the moment that we land back home, as a ONE point of contact but because the holiday is efficiently scoped, providing different options before booking then seldom have to re-engage. That said he always provides timely support throughout the lead up and remains available to contact to clarify every detail both little and large.

Look forward to using HIDDEN HILLS TRAVEL in the coming years of retirement !

 

Peter Coyne (22nd Mar 2024)

We had a great experience with Hidden Hills Travel. Tom really understood what we were looking for and found us the best deal. We had 10 days of complete R&R in Kos and had a great time.

Hidden Hills Travel were really responsive to any queries that we had in the lead up to our holiday and gave great advice. They kept us informed of any changes and chased up the hotel when they didn’t respond about a booking I had made. The note left when we arrived from Tom was a really nice touch and shows what great customer service you get.

I will definitely use Hidden Hills Travel again and recommend them to everyone who says about booking a holiday.

Consumer (06th Oct 2023)

Tom was great from start to finish. Very informative, completed all our check ins, API etc… Great pricing and options. Stress free process and would 100% recommend Hidden Hills Travel!

Jonathan Myatt (04th Oct 2023)

Another great holiday booked easily and quickly by Tom at Hidden Hills Travel. Already booked our next one. Cheers Tom

Daniel Jones (04th Oct 2023)

Had such an amazing thanks to Tom. Every aspect of the holiday was taken care of by him and he made it feel very special. Having someone at the end of the phone during our trip was such a bonus. I would highly recommend contacting Hidden Hills Travel for your travel needs!

Mat (24th Sep 2023)

Hidden Hills Travel organised a family holiday for 19 persons to Alanya in Turkey. The whole trip was planned and executed to the letter. Considering this trip had been put off since Covid, all arrangements travel, transfers and hotel could not have been improved. Thank Tom and all at Hidden Hills Travel. See you next year

Linda Banfield (10th Sep 2023)

Hidden Hills Travel, go above & beyond to finding the right vacation for you. They listen to you & will continue to look if they don't get it right the first time. From enquiry to returning home they are at the end of the phone/email.
We have used them on numerous occasions & will continue to do so.
Many thanks Tom & team.

Helen Freeman (20th Aug 2023)

Another great all inclusive family Summer holiday in Tenerife arranged from start to finish by Hidden Hills Travel. Hotel and staff were excellent, kids loved every minute of it! Thanks again! Will be returning to book next year's holiday in the near future.

David Maley (15th Aug 2023)

Our holiday was fantastic!! From start to finish. Was made really easy as we told hidden hills what we wanted and boy did they deliver. From the hotel to the flight times. Would strongly recommend and will definitely be using them again. Great work Tom 👍🏻😎

Russell Hood (08th Aug 2023)

Honestly amazing!

We went to Thailand and they absolutely smashed it, two weeks away 3 nights in bangkok 10 nights in Ko Samui I loved every minute! Thank you so much Tom!🤍

Tyler Howard (08th Aug 2023)

Thank you Hidden Hills Travel for making our family holiday this year completely stress free! Tom and the team have been fantastic at making sure all our requests were met and we will definitely be using them for our next holiday 😊

Natalie (07th Aug 2023)

Tom listens to your requirements and always finds us a 5 star stay, with the added touches and the best rooms. Thanks Tom

Nicola (27th Jul 2023)

Hidden hills travel are absolutely amazing. Couldn’t ask for more from them. Found the perfect hotel and flights for us, and did everything for you 😍😍

William Howard (14th Jul 2023)

Hidden Hills Travel - Great company with excellent support if needed. Highly recommended.

Craig Knight (12th Jun 2023)

Hidden Hills Travel - brilliant!Tom from Hidden Hills Travel was amazing from the beginning! He found us the best quotes and days to travel and helped with any questions we had - nothing was too much trouble. Our stay at Titanic Deluxe Belek was amazing, our first family holiday abroad, and as the experience was so easy and enjoyable, we will definitely be booking all future holidays via Tom! We've just booked Corfu via Hidden Hills Travel ready for May 2024 and we can't wait. Thank you Tom and the Hidden Hills team!

Jessica Farley (12th Jun 2023)

I booked my recent holiday through Hidden Hills Travel with Emirates Holidays. From the start of the booking process Tom handled everything very well and nothing was any trouble right up to the check-in days before my travel. I went to Hidden Hills Travel from a recommendation and would not hesitate to recommend their services to anyone. I'll be booking again....

John Barrow (17th Oct 2022)

Algarve - had a top package from a trusted companyHidden Hills Travel.
Albufeira - Algarve. Hotel Santa Eulalia 4/5.
Had the most fantastic holiday in late September. The beaches on the algarve are right up there. Would recommend hidden hills travel for all my future holiday needs, they have a top approach to client satisfaction.

Davey h (16th Oct 2022)

What a fantastic holiday we had in Gran Canaria and all courtesy of Tom & Katie at Hidden Hills Travel. From start to finish, the whole process was easy & simple plus the hotel recommendation was perfect for the relaxing holiday we were hoping for. Will soon be planning our holidays for 2023 and without question will be reaching out to Hidden Hills Travel once more to organise our next adventure!

Scott Wilson (06th Oct 2022)

Trust in Tom at Hidden Hills Travel . Satisfaction guaranteedFollowing a personal recommendation from a relative, we asked Tom to arrange a family holiday in August 2021, having previously always flogged through the internet to find the right DIY solution to our specific travel needs.
From first contact to conclusion the service we received was outstanding. Prompt, friendly and always supportive, Tom ‘held our hands’ through selection, reservation and any attendant travel requirements/ restrictions. As a consequence, we have enjoyed wonderful holidays in Tenerife, Madeira, Crete and Corfu with a dream holiday in Saint Lucia arranged for February 2023. The attention to detail, expertise, friendly personal contact and responsiveness all make for an enjoyable, worry-free experience. Nothing is too much. We have no hesitation in recommending Hidden Hills for bespoke service, expertly tailored to fit your every need.

Andrew Priestley (30th Sep 2022)

A friend of my daughter has used Tom of Hidden Hills Travel for a number of years and he came highly recommended. I hadn’t used a travel agent in yonks but we wanted to take a short-notice break and couldn‘t find what we were looking for ourselves. Tom provided a great range of options to meet our specific needs, despite a lack of availability in general, and we had the most wonderful holiday in beautiful Crete. Tom was aware that we like to ’travel well’ and he found us a hotel with the most impeccable service and amenities. One of the most beautiful hotels we’ve stayed in. The booking process and all arrangements were effortless for us and we felt like we could just focus on the imminent holiday, without any of the hassle. We received a lovely message from Tom on arrival, reminding us that he and his team were available for any needs whilst we were away. A class team! Thank you.

Diana Kilmartin (29th Sep 2022)

Thank you to Tom at Hidden Hills Travel he went above and beyond to make sure we got exactly what we wanted! We would highly recommend for all aspects of travel 💯

Louise Webb (29th Sep 2022)

We have just had the best holiday to Portugal ⭐️⭐️⭐️⭐️⭐️
Thanks to Hidden hills travel everything was just perfect . Tom made every part of the booking so easy . In fact we have booked our next holiday to the Maldives with him already ⭐️⭐️⭐️⭐️⭐️

Peter Coyne (28th Sep 2022)

Thank you to Tom at Hidden Hills Travel for booking myself and 2 friends for a trip to Ibiza.
We told him what we wanted to spend, the sort of holiday we were looking to have and he gave us several great options to choose from.
Deposit was low and the whole process was easy - finding out we didn't have to do our own flight check-in was an absolute bonus because who likes admin?!

Thank you so much Hidden Hills Travel, we had the best time! :)

Dolly C (28th Jul 2022)

Thanks again Tom and Katie at Hidden Hills Travel for booking us our first family holiday abroad to Tenerife. The boys loved every minute of it and the service provided from start to finish was spot on! We will definitely be using yourselves from here on for many more family holidays to come!

David Maley (21st Jul 2022)

Hidden Hills Travel - Fantastic bespoke and personable service - thank you! Could not have asked for anything more and they were always one step ahead, superb! Would definitely use Hidden Hills again and recommend to friends and family.

Tim Smyth (21st Jul 2022)

Thank you to Hidden Hills Travel! We’ve just got home from a week in Paphos, Cyprus, from start to finish the team were amazing, listened to what we wanted from our holiday which ticked every box, the whole process was stress free. We will be booking with them again, I highly recommend Hidden Hills Travel, thank you again for going the extra mile

Lucy Todd (20th Jul 2022)

Our Go-To Guy for holiday bookingsTom and his team at Hidden Hills are fantastic. Always responds quickly and gets things sorted. We've used Tom for two-holiday bookings now, Dubai and Greece, and he's now our go-to guy as he not only saves us time and money he provides a level of expertise and advice we haven't received elsewhere. Highly recommended. Jerry Lyons

Jerry Lyons (19th Jul 2022)

Magical MenaggioA smooth transition from the airport to the hotel, a breathtaking location and an amazing hotel all chosen by Hidden Hills.

Liz Knight (17th Jul 2022)

Perfect honeymoonWe recently got back from our honeymoon to the Maldives booked by Tom at Hidden Hills travel - I usually booked everything myself and am a bit of a control freak but I fully trusted Tom and he made everything so easy! Firstly, we told him our budget and he offered so many incredible choices and beat the price direct with Emirates considerably! After I first contacted Tom, he was so efficient and got back to us with quotes so quickly! We had a personal note from him when we arrived saying that if we needed anything at all, to contact him, and he also messaged us when we were there to see how it was all going! He is a professional and now we won’t use anybody else! Can’t wait to book the next trip! Thanks, Tom!

Claire Cornhill (23rd Apr 2022)

We couldn't have asked for a more…We couldn't have asked for a more professional and personal service. Tom was there at all times to help with any queries and to assist. He helped us every step and is still continuing to assist. #HiddenHills, you will definitely be getting our business from now on.
Now we are looking forward to our honeymoon next year, in which again Hidden Hills Travel has assisted with You are spot on 🥰. Would highly recommend

Leanne Banfield (24th Dec 2021)

Fantastic service from Hidden Hills Travels! Could not ask for more from these guys. I’ve booked holidays and vip hospitality events with Hidden Hills without disappointment. The communication and advice has always been second to none. I will always use these for any future memories to be made! Jamie Groves

Jamie Groves (16th Dec 2021)

What a brilliant service Thomas hill@hidden hills travel did from start to finish he was extremely helpful and kept us upto date with everything that was going on in this current times and for the fact he has done some much I can’t see myself and my family using anyone else.
Thanks again thomas

Phillip Williams (22nd Nov 2020)

Thomas Hill @ Hidden Hills Travel
Wonderful experience booking with Hidden Hills Travel.
Tom has booked us several holidays now and we would not use anyone else.
All of the trips we have been on have been of the highest quality at a very reasonable price.
I would highly recommend using Tom for any trip, high end holidays and service for a great price.
Nothing is a problem and any extras have always been arranged by Tom in advance and whilst away.

Craig Knight (29th Oct 2020)

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